Customer Information

Shipping Terms

1. Orders take 1-3 business days to be processed.
2. Orders take 10-17 business days for shipping.
3. Orders can take up to 30 business days to arrive in the event of incidents that are out of our control, such as harsh weather conditions or postal delays
4. If it has been over 30 business days and your product has not arrived, you can request a refund. Please refer to our refund policy located at the bottom of the website under terms and conditions. 
5. If you have any questions regarding this please email us at sales@northernsunboutique.com